I am a bit slow when it comes to new electronic devices but I know my way around a computer somewhat. Like many others it would appear that I am not the only one who received a Fuze for Christmas and are now overcome with issues. Any help here would be greatly greatly appreciated.
Here is my error message when I plu the Fuze into my USB port:
USB Device not recognized:
One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.
For assistance…blah blah blah
I am using Windows XP, I followed the advice on the official Sansa help site…I installed the new Media Player 11…installed the other little suggestions on there (all but the one pertaining to Vista) and still the same error message.
The player worked fine when I first opened it so it was functioning, unfortunately I left the player connected to the PC for three hours thinking it was charging when in fact it was not, so not my battery is dead and the player will only turn on when connected. All it shows when plugged in is a Connected screen with the arrows going around, then it proceeds to cut off and on trying to install itself?..I have tried both the front and rear USB ports but always the same thing.
If someone would be so very kind as to give me a step by step on how to remedy this problem would be awesome. My sister gave me this thing as a gift and I dont want to hurt he feelings by mentioning there is something wrong. It is my first ever MP3 player and I am pretty much clueless here.
Thanks in advance to any helpful soul out there who would be gracious enough to lend me a hand here.