Can't get my laptop to recognize my Sansa c200 anymore. what happened?

SanDisk MP3 players All other MP3 players
1

Wanted to transfer some music to my laptop. Plugged in my Sansa and got nothing.  The ports on my laptop recognize anything else i plug in like microphone, speakers, mouse, keyboards, etc.  just not the Sansa.  Thought it may be a firmware issue but that didn’t do anything. 

Anyone else have this issue?

Thanks,

EA

2

Having the same issue. Below are two of the generic answers SanDisk provides. Let me know if it helps you. It did not help me.

http://kb.sandisk.com/app/answers/detail/a_id/266/kw/not%20recognized 

or

http://kb.sandisk.com/app/answers/detail/a_id/42/kw/not%20recognized

3

I had the same problem on my desktop, fixed it yesterday.  I’m running Win 7.  First I made sure everything was up to date.  I did have to install an update with a new service pack.  But it still didn’t work after that.

Then I came across instructions for changing the device from MTP mode to MSC.  I was a little concerned since I had never done anything like that.  But nothing else had worked, so I tried it.  And it worked!  Go here for details on the process I followed

http://forums.sandisk.com/t5/All-other-MP3-players/Need-driver-for-Sansa-c200-using-Windows-7/m-p/233644/highlight/false#M16224

See the post by JeanneB  on 6/25/11 at 5:32am.

4

Make that “from MPT” to MSC.

5

You had it right the first time. It’s MTP.