Wanted to transfer some music to my laptop. Plugged in my Sansa and got nothing. The ports on my laptop recognize anything else i plug in like microphone, speakers, mouse, keyboards, etc. just not the Sansa. Thought it may be a firmware issue but that didn’t do anything.
Anyone else have this issue?
I had the same problem on my desktop, fixed it yesterday. I’m running Win 7. First I made sure everything was up to date. I did have to install an update with a new service pack. But it still didn’t work after that.
Then I came across instructions for changing the device from MTP mode to MSC. I was a little concerned since I had never done anything like that. But nothing else had worked, so I tried it. And it worked! Go here for details on the process I followed
See the post by JeanneB on 6/25/11 at 5:32am.
Make that “from MPT” to MSC.
You had it right the first time. It’s MTP.