I just bought a brand new Sansa Clip+ and today i recharged it, imported my mp3 correctly and went to run.
As I already had an old 2009 Sansa Clip I’m pretty familiar with the commands, and the 1st thing I did was setting “Shuffle Mode”. As I go for “Play All” the player restarts. Hmm, not that good, but I try not to care. At least now I know it shouldn’t be something related to lock mode, or sleep mode, or backlight settings, or whatever.
As two or three songs correctly end, the player suddenly restarts again. Flower screen, some anger, but I’m on the way now, let’s see what’s going on.
About 5 minutes, at the end of some song or while playing, the player restarts; each time the settings get a reset, as I can always see the “Shuffle” option is off.
In some (rare) case the song was not correctly played as I could hear some fuzz and skip some second.
Two of the times the player went crazy, it wasn’t even a restart. 5 minutes of black screen, not responding to any command, then suddenly started.
I wouldn’t try to reset it, or hard reset it, or upgrade the firmware unless I’m sure it will fix the problem, as I fear it could be a problem for the warranty.
Could it be something related to the names of the songs or the metatags (even if I checked it the most of them and everything seems to be ok)? It seems strange to me as it happens VERY frequently, even in the middle of the play.
I also tried to play a little while during song play (for example using the “Home” button during a song) and often freezes with the current screen.
Firmware version is “V01.02.17A”. All of my songs are saved in the internal memory. As I said, no reset, no format, no firmware update tried. Any suggestion will be appreciated.
Thanks in advance,