I have an e280 that has worked perfectly for several years. It has firmware version 01.02.24A. Just today it went “belly up” on me - or so I think. I plugged it into my PC via the USB cable as usual, in the MTP mode, and using Windows Media Player 11.0.5721.5280, I attempted to move some music from the PC onto the e280 using the Sync function as normal. It said it completed the task and I could disconnect the player (as usual). When I disconnected, the “Connected” screen and message remained on the player. It wouldn’t change. I finally had to hold down the Menu/Power button for 15 sec. until it turned off.
It is now not functioning correctly. Using Windows Media Player I did a “Format” to wipe out everything on the player’s drive. Disconnected it - same result. Did a hard shutdown again, and this time removed the back and disconnected the battery and reinstalled. Same problem as before. Don’t know what else to try … HELP!!!