When e280 unplugged from PC, still says "Connected" and I have to do a hard shutdown

MP3 players All other MP3 players
1

I have an e280 that has worked perfectly for several years. It has firmware version 01.02.24A. Just today it went “belly up” on me - or so I think. I plugged it into my PC via the USB cable as usual, in the MTP mode, and using Windows Media Player 11.0.5721.5280, I attempted to move some music from the PC onto the e280 using the Sync function as normal. It said it completed the task and I could disconnect the player (as usual). When I disconnected, the “Connected” screen and message remained on the player. It wouldn’t change. I finally had to hold down the Menu/Power button for 15 sec. until it turned off.

It is now not functioning correctly. Using Windows Media Player I did a “Format” to wipe out everything on the player’s drive. Disconnected it - same result. Did a hard shutdown again, and this time removed the back and disconnected the battery and reinstalled. Same problem as before. Don’t know what else to try … HELP!!!

2

Perform recovery mode on the player (Turn off -> Lock the player -> Press and hold the the record button and plugged it on the computer).

3

Thanks Jayryl for the suggestion. Tried that, but no luck. Still does the same thing, and still shows “connected” after I have disconnected it, and still have to do a hard shutdown by holding down the menu key for 15 secs. And although it will copy files over using Sync, they don’t come out with the info - just thrown into a folder called “Unknown.”

Don’t know what to try next. SOMEBODY out there is bound to know why my player is doing this, and what I can do to fix it! Does SanDisk “fix” players with problems such as this? I don’t want to thow it away and buy another one - I love my 8Gb player!

4

One other thought … should I put it in MSC mode and “hard format” the disk? If I do this, will I be able to reinstall the firmware if it kills it?