Unable to sync Playlists

When using WMP 12 to sync with the Sandisk player, it will copy the playlists to the player.  But when navigating to the Playlists, they do not show up.

I can’t believe that this has not been fixed in over 3 MONTHS!  THIS IS A BASIC FEATURE.

I am using Windows 7SP1-64 bit.  The player has the firmware 1.1.17.

Sorry, the player has firmware 1.1.18 (not 17).

Do you have a micro sd card inserted when you are syncing? I did and that was everything went until I figured it out.