The “synchronize to continue your music subscription” message was chosen as the least confusing error message for DRM or secure wma media. This is because most faults can be corrected by simply renewing your DRM licenses via the PC.
First and foremost, be sure to have the latest firmware installed on your Fuze. DRM issues have been addressed in the latest releases.
If your problem is with the Rhapsody client, first try opening the Rhapsody 4 client on your computer, log in, and plug in the Fuze.
After the device is scanned by the client, click on the Fuze in the sources pane in the upper left. Now have a look in the lower right corner of the Rhapsody interface. You should see “Licensed until <date>” displayed in the corner. This date will be 30 days from the current date.
Let me know if this date is correct. If not, no worries, we can go through a few further steps. Most of the time, this should correct your issue.
A simple trick is to pick a track from the Music Guide, and drag it to your Fuze. Once a single track is transferred, the Rhapsody client checks the license data automatically.
Let me know how it goes!
Message Edited by neutron_bob on 02-05-2010 11:17 PM