We very recently purchased two Sansa Clips and have run into the following problem:
After synchronizing, we are unable to play one particular song from a specific album. This song plays fine on WMP 11, also plays without problems on my Creative Zen Vision:M. However, none of the two Sansa Clips play the song. It is there, i.e. ON the Clips. But: When attempting to access it, it shows the title, but the counter for song length remains at 0.00 and both players freeze up completely every time. The rest of the album plays fine as long as we do not try to access the problem song.
We updated the Clips to the latest firmware before sync’ing, we coducted power-downs, and I also re-formatted on of the players. None of this worked, and the problem remains.
I saw that someone else experienced a similar problem and was hoping to find a solution to this somehow. I find this very odd behavior…
Would also like to add that this is not a downloaded album but ripped from CD, then synch’d.
Message Edited by Schnarpsel on 05-08-2008 12:04 PM