I think I’m missing something very basic, here. My quickstart guide, a few pieces of cardboard clipped at one corner, didn’t tell me a lot of stuff, like I’d need to go to multiple computers and USB ports to find one that would charge the unit, or that I would have to switch into MSC mode in order to charge. There was a mini-CD or DVD but when I put it in the computer, it just shows a multi-colored box with a link to load some Best Buy application that wouldn’t load, and a link to sandisk.com, and that’s it. Shouldn’t it load something? So I came here and found the manual for the Fuze 8 gb and got it to charge (not easy when there is not enough charge to navigate to MSC mode!) I purchased an audible book and have it in Windows Media Player version 11. However, if the unit is in MTP mode, the computer won’t recognize it and WMP says “connect a device” and won’t let me sync; if the unit is in MSC mode, it shows up on WMP but when I try to sync, I instantly get an error. I see something about “Upon connection, select yada yada,” but I don’t get that option. Am I missing some installation program that was supposed to be on this minidisk? Is that option supposed to show up on Fuze or on WMP?
Honestly, I deal with computer problems all the time. I’ve never had this much of an out-of-the-box hassle to get basic functionality! And the “switch to this, reset that” to get it to work – that’s reminiscent of the IBM PC, circa 1983. This is really awful, imo – what do non-techie types do, those who don’t know to check the message boards?
Message Edited by prairillon on 03-02-2009 04:40 PM