SN not valid of ‎SDSSDXPM2-500G-G25

Legacy SanDisk Products Extreme Pro Internal SSD
1

Hello,
my ‎SDSSDXPM2-500G-G25 is not working anymore. I bought it 2020 via Amazon in Germany. To file a RMA or support ticket I should enter the serial number of the SSD. The printed number (12 digits) isn’t working. Unfortunately, I also need the serial number to write a email to the support. Any ideas?
Thanks!

2

Hi @Hans123

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)