I’ve been trying to connect with my old MP3 player for a while. But it charge but not transfer. I tried to switch the USB to MSC but it won’t give me an option. I tried different types of cords. I want to save the files that is on there. That’s why I’m afraid to do the factory reset. Help
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
There are a few options you can try.
- Try using a different USB port on your computer. Sometimes, a particular USB port may not be working properly.
- Try updating the drivers for your MP3 player. You can usually find the drivers on the manufacturer’s website.
- If you’re still having trouble, you can try contacting the manufacturer of your MP3 player for support.