My SansaClip+ will only play/display the screen while it is plugged into the wall or computer. I have charged the battery. I have tried to reset. I get no display whatsoever as soon as I unplug it from the wall. I have had it for 7 months. Any suggestions?
Just spoke with customer support. They were very helpful. My player has died. :( But I guess it’s good that it happened within the 1 yr. warranty.
Good. I was going to suggest calling SanDisk Tech Support, but you wisely figured that out before I saw your post. Thankfully, this isn’t a common problem on this model, but it is indeed good that it happened within the warranty period.
UPDATE: We fixed it! Turns out, the battery wasn’t connected with both wires. Fixed the problem by soldering.
Is there any way at all possible to fix this?
