I thought the problem was just that the PC didn’t recognize the Sansa - but 3 machines don’t recognize it, I upgraded to WMP 11, upgrades drivers, switched USB connection MTP and MSC (I think that was it) and now I just realized it won’t even charge the battery so I can’t get into it.
Any thoughts/suggestions. I tried 2 different USB cables (I have a little Sandisk MP3 player that both cables work fine with). It appears it’s the Sansa itself that is the problem. When I connect the USB cable to it - whether to charge in the wall or on my computer - it says “connected” and the arrows go around in circles. But it isn’t charging OR connecting.
Is there a way to “reset” or “restart” the Sansa? I feel I cannot do anything with it as now the battery is so dead it’ll stay on for a mere seconds before it says battery low and shuts down.
Thanks in advance.