Sansa m240 DOA?

I read through the manual and followed every step to load my music. As soon as I unplugged it, it was dead. It won’t turn on no matter how long I hold the power button or simply a click. It won’t respond; no message, no indication, nothing was on the display. Locked enable, disabled, same thing. So did I happened to get a lemon?

I tried reformatting it (FAT32) I believe by taking out the battery and holding it for around a min then reload my music yet again, but it still won’t turn on. The only time it ever display message is when I USB’d it to my PC. It still allow me to load or check the files but as soon as I unplugged it, it never works or wanted to work.

I’m really about to give up if someone here could shed light to this misfortune case I’m dealing with.

Sounds like a bad battery (or connection) to me.

And taking the battery out will not re-format the device. Maybe if there’s one on your area, you could take the battery to Radio Shack, or someplace similar and have them check it for you.

The m200 series is a long discontinued model, but you may be able to find a replacement battery somewhere (maybe even the Shack).

bad battery? I tried 3 different AAA battery of all types (maxwell, duracell, energizer), same result. It’s not rechargable or anything. It’s just standard AAA the m240 accepts.

Here’s two shots in the dark that I had previously clipped and saved:

  1. This is for the e100-series, it’s worked on those players for me.  I doubt it’s applicable to m200s, but maybe worth a try:

"Try taking the battery out of the Sansa. Let the Sansa sit for 10 minutes. After 10 minutes, hold down the power button for a minute or so. The battery should not be in the player yet.

Next, put in a fresh AAA battery and try turning it on."

  1. Just in case you didn’t format using this Sandisk-recommended procedure:

"SanDisk tech support recommends formatting the m200 (m240 included) series in both MSC and MTP modes to completely clear out all work areas,“fragments” and residual data. The m200 series has a very basic Operating System that doesn’t have a defrag option. According to tech support, the m200 needs formatting occasionally to keep it working smoothly. I learned that formatting will also clear up intermittent hang-ups.  I format mine each time I reload it.

Format in MSC Mode

  1. With the m200 not connected to the PC, power it on, press the menu key. Select " Settings", then USB , then MSC.
  2. Connect the m200 to the PC via the USB cable.
  3. Right click on the " Start" button.
  4. Left click on " Explore"
  5. Find the m200. It will show as a hard drive, for example: "SANSA M250(E: )"
  6. Right click on the m200 device and select " Format"
  7. After formatting is complete, click on the “Safely Remove Hardware” icon on the System Tray and stop the device.
  8. Disconnect the m200 from the PC.

Format in MTP Mode

  1. With the m200 not connected to the PC, power it on, press the menu key. Select " Settings", then USB , then Auto Detect.
  2. Connect the m200 to the PC via the USB cable.
  3. Right click on the " Start" button.
  4. Left click on " Explore"
  5. Find the m200. This time it will not show as a hard drive but as a music device, for example: “SanDisk Sansa m250” Note there is no drive letter in MTP mode.
  6. Right click on the m200 device and select " Format"
  7. After formatting is complete, disconnect the m200 from the PC. There is no icon to stop the device.

Your m200 device is now formatted and ready to reload."