Seems I have a weird problem. Started just today. My Sansa is stuck!!
Whenever I turn it on, I get the moving Sansa word, then the symbol, then after that the screen flashes completely white and blank for about 1 second.
And then, instead of taking me to the menu, it goes to this again. (shown in image)
And it stays frozen like ^ that and does nothing unless I hold down the sliding “on” switch for several seconds. Then it shuts off.
And does the exact same thing the next time I turn it on again every time. No Menu, no response, my computer won’t detect it so I can’t even format it.
The last thing I did before this happened was attempt to update my tracks on Rhapsody. It kept telling me to connect to my computer to update them, so I did, just like I always do. I even made sure to safely remove it. But this still happened. I’m at a loss.
Any suggestions would be much appreciated.