sansa fuze 2GB freezing problem!!!!!

Hi i just bought a sansa fuze 2GB mp3player yesterday and it already froze. its been frozen for almost an hour and i have no idea what to do!! i tried turning it off and i tried plugging it up to the computer but its still on the same screen (it froze while i was browsing my videos) can someone help?? should i just wait and see what happens??? please comment!!! thank you-

blake 

Press the On switch up and hold for 10 seconds,  device will reset

what if that doesn’t work?

nevermind

I am also having same problem with sansa fuse after i unplug from my Vista SP 2 business HP Compaq computer, my Fuse says “Please wait while refreshing media” and shows a bar under the statement ,but nothing has happened for over 6 hrs. I have tried to reset to no avail,PLEASE HELP!

Message Edited by leo59jacque on 05-02-2010 07:50 PM

leo59jacque wrote:
I am also having same problem with sansa fuse after i unplug from my Vista SP 2 business HP Compaq computer, my Fuse says “Please wait while refreshing media” and shows a bar under the statement ,but nothing has happened for over 6 hrs. I have tried to reset to no avail,PLEASE HELP!

Try a longer reset. Hold the power switch up as long as it takes . . . it will eventually shut down. 10 secs. works for minor hiccups, but some problems take up to 30-40 secs. to clear.

Now for the reason . . . 90% of freeze-ups or ‘hangs’ on database refreshes occur because there’s something in the ID3 tag of one or more files that the player cannot decypher. It could be foreign characters, excessive comments, or the wrong format of tag itself.

The other 10% is caused by corrupted files; possibly (but not necessarily) from P2P file-stealing sites (like Limewire). So once you get the device shut-down, I’d connect to your computer and wipe everything off of it. Disconnect and turn it on and initiate a Format through the Settings > System Settings menu. This will eliminate any residual bits & pieces plus optimize your cluster allocation.

Then before transferring anything else back to it, use the Search function here and bone up on ID3 tags and how to edit them. There is a plethora of information and tips here. Also look up ‘error-checking’ (or ChkDsk), so you can find (and hopefully fix) any corruption that may be present before you waste your time loading up the same problematic files and have to do this all over again.