I had to buy a replacement Sansa Clip+ and was getting nowhere with adding songs on the external slot. After reading these forums I came across a post that said that it was a seating issue. Sure enough after inserting the card while holding my fingernail slight under it in place, I was able to get the card to recognize the card.
However, this does not work 100% of the time and I have to redo this over and over until I find just the right spot. My hesitation in returning this is going through the frustration of returning it and then having another one that has the identical problem.
I can guarantee it is not the sd card as I am still able to pop that into the old player and it registers right away. Additionally, I would like to point out that the new clip is different.
- There is a slight size difference. The new one is slightly larger and that may be the cause of the seating issues.
- The front of the old unit just has “Sansa” and the replacement says “SanDisk”.
My question is, is there anyway to get one of the older units or has that been stopped entirely? If not, Is Sandisk going to address the seating issue in future models?
Thank you.