I’ve got a Sansa Clip + and the player itself is working fine, however my desktop PC won’t recognize it.
I’ve had the player for several months now and everything was fine until I lost the cable that came with the player. I have tried other mini USB cables and they work on other PCs, just not on this particular desktop. It gives me two messages: one about not recognizing the device and the other about failing to install it. The former message keeps popping up over and over again if that’s of any significance.
I have tried forcing the MSC mode (and MTP and auto detect), I have tried formatting the player, I have tried other cables and other PCs (as mentioned already), I have tried other USB ports on my desktop, I have scanned the PC for all kinds of crap, I have even tried pulling out the memory card, thinking (a long shot, I know) that maybe that could be causing some ridiculous conflict. In short, I have stalked all kinds of forums in the past week or so and, while I have indeed found posts with quite similar issues, there were no solutions to any of them.
Now, is there anyone out there who’s had a similar problem or who can figure this out. I have no idea what kind of info you need, but judging from the stuff I’ve read so far, it mostly revolves around the OS and WMP. I’m running Windows 7 Ultimate and the current media player version is 12.0 (updated it yesterday in hope that something might change, but no luck).
Let me know if you need any other info.