I’m on my third clip and continue to have the same problem that it seems many others experience. I have tried everything on this message board and am working with sandisk support, but that takes DAYS to get anything done.
The first clip I returned to BestBuy and got another, then Sandisk replaced the second one. Now I’m on the third one and the same pattern as follows: It works great at first, charging or moving music from WMP or Rhapsody. Then after a couple of weeks my computer just stops recognizing it or charging it. This time I bought a charger at BestBuy so at least I can listen to the radio and the music I download before this bug takes over. I have a Dell Inspiron 700m with XP SP2 and WMP 11. I would buy an ipod in a minute if it had a radio. From what I read, all the newer Sansa products (view) are having the same problems.
The last thing I tried was to reformat the clip and restart my computer. Still no luck, and now all the music I downloaded is gone. I have tried the press and hold while plugging in, no luck. The clip blinks and says it’s connected, but it’s not writing or charging.
It’s a dandy little product, if it only worked!