I am big time frustrated due to my Sansa clip 2 GB MP3 player, I am not able to do anything apart from Charging my device and listen proceeded default music files, radio. But not able to add/del any files. In short my Clip is not getting detected on any Machine ( OS i have tried Xp, Xp2, Vista, Win7). I have also tried changing USB cable but it just charges and doesn’t get detected at all ( No new device found ) , tried putting it to MSC/ MTP but no change.
The firmware version it has is : V01.01.18A
Lastly, as tech support asked me to update my firmware, the Question is how I can update my old firmware if the device is not getting detected at first instance. I have tried all tips/tricks mentioned on sansa website but it doesn’t work for me.
I have OS XP2, P4 dual core, 4 GB ram, Windows Media player Ver 10.0 hence don’t think machine has some issues, also tried on 2-3 different configuration machines. I have lost my driver cd which came along with this device, i am not sure whether i am gona need that to trouble shoot this problem.
Please need help from some geek