Sansa Clip+ Firmware Update 01.02.09

MP3 players Sansa Clip | Clip+
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We suggest you update the firmware through the Sansa Firmware Updater. If for any reason the Sansa Firmware Updater does not work for you, feel free to continue by trying the more “computer savy” steps described below.

 

Sansa Clip+ Firmware | Instructions | Release Notes

New Sansa Firmware Updater (Windows Version Only) - 

The latest Sansa Firmware Updater will update the Clip+ to the latest firmware.  If you do not have the Sansa Firmware Updater it can be downloaded here: Download Sansa Firmware Updater

If you prefer to use the drag and drop file method, then please follow the instructions below.

Mac  and  Linux  users can connect their Clip+ in MSC mode and follow the instructions below. 

**MSC mode instructions:

  • Turn on the Clip+
  • Navigate to “Settings” on the menu of the device itself 
  • Next select “System Settings”
  • Next, navigate to “USB Mode” and select “MSC”**

For Sansa Firmware Updater - Click here to download

Firmware Download for All Regions - Click Here to Download

 

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

 

• Ensure your battery is > 50% full

• Extract the .zip file into a folder on your computer 
• Once extracted, drag the file to the root directory of your Sansa Clip+ 
• Disconnect the Sansa Clip+ and let it begin the firmware update 
• Once it finally finishes doing its update, it will turn itself off 
• Turn the Clip+ on Select your language and region preference 

• Once its back to the main menu, head to "Settings" > "System Settings" > "Info", and verify the "Version" is now 01.02.09

 

 Sansa Clip+Firmware 01.02.09 Release Notes

 

 

 

This firmware has several bug fixes and enhancements, as listed below. Upon completion of firmware upgrade, the device will turn off.  Power on device to complete the upgrade process.  If device does not initiate or complete, press & hold the Power switch for 10 seconds to reset the deviceand then release and press again to restart.

 

 

 

 

Enhancements:

• ReplayGain parsing is improved

• Playback performance of mono WAV and FLAC files is improved

• Max volume level is lowered in Normal volume setting to comply with new European Union requirement

 

Bugs Fixed:

• Channel number doesn’t change when skipping channels in Audible playback

• Some language strings are in English

• Volume cannot be changed outside of playback screen

• Audiobook and podcast counts are not correct in Info screen

• Device randomly freezes during slotRadio card insertion

• Device hangs during playback of corrupted OGG files

• FM audio is lost following microSD card insertion

 

Known Issues:

• Refresh database progress bar doesn’t scale with time

• FM signal is weakened during FM recording

• Powering off device is not available during Locked state

•       Player hangs if backlight settings are changed and saved and backlight times out before exiting the settings menu

 

 

Message Edited by slotmonsta on 01-14-2010 11:18 AM

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This firmware update doesn’t seem very exciting. I was hoping for some additional functionality, especially variable speed playback with pitch correction

3

Umm… I used to be very quick to update, but after the last fuze update I’m scared, especially since we have no way of going back.  I’ll wait and see what happens…

4

After installtion new firmware from system setting escaped volume settings. This is a problem with headphones 32 ohm. :confused:

Can I go back to the previous firmware? Where I can find it?

Best Regards

d

Message Edited by dinus on 01-12-2010 11:12 PM

Message Edited by dinus on 01-12-2010 11:12 PM

Message Edited by dinus on 01-12-2010 11:14 PM

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" Max volume level is lowered in Normal volume setting to comply with new European Union requirement "

And you call that an “enhancement”!!!

:cry: 

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dinus wrote:

After installtion new firmware from system setting escaped volume settings. This is a problem with headphones 32 ohm. :confused:

 

unfortunately there is no where to downloading the old version. i see what you are talking about though. if Europe is selected as the region the volume setting in system settings is gone. this is probably due to the European law that limits how loud one of these devices can be. not a great solution but you could always reinstall the firmware and select america as the region.  i doubt this will change in the future because of the European laws.  

Message Edited by drlucky on 01-12-2010 01:53 PM

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At home I have ep630 (16 ohms) and re2 (32 ohm) and the difference in sound intensity between them is at 20%. Therefore it is very strange to remove the volume settings from the menu.

You’re right. ‘Volume Settings’ not exists in menu for Europe but for America region there is. Thanks

Sorry for my english :wink:

Message Edited by dinus on 01-13-2010 12:22 AM

Message Edited by dinus on 01-13-2010 12:24 AM

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This is new for me. How I can select the America region?

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Thank you Sansa developers! All new firmware is much appreciated :slight_smile: I am really hoping this is just a teaser though… I am not really sure who/what were driving your concerns with the bug fixes you have addressed but just a quick glance at the firmware wishlist tells me you had bigger fish to fry!

Veni

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dinus wrote:

At home I have ep630 (16 ohms) and re2 (32 ohm) and the difference in sound intensity between them is at 20%. Therefore it is very strange to remove the volume settings from the menu.

 

You’re right. ‘Volume Settings’ not exists in menu for Europe but for America region there is. Thanks

 

Sorry for my english :wink:

Message Edited by dinus on 01-13-2010 12:22 AM

Message Edited by dinus on 01-13-2010 12:24 AM

 

the included ear buds are 16 ohm so that is probably all they qualify with. you could also try using a headphone amp with the 32 ohm headphones as well and that may boost the sound output.  

11

I’m sorry to see the lower volume steps (or more accurately the lack of same) wasn’t addressed. Nor was it listed as a known issue (which it certainly is).

Also wish the battery life and/or the indicator problems were fixed, but it doesn’t look like that happened either. Personally (and fortunately) on my unit that doesn’t seem to be a problem, but there have been enough complaints here to justify some research into the situation and some tweaking to it called for in an update.

Hopefully, these things have now moved up a step or two on the development team’s ‘to-do’ list. :smiley:

12

I’m sorry to see the lower volume steps (or more accurately the lack of same) while playing the FM radio wasn’t addressed. Nor was it listed as a known issue (which it certainly is).

Also wish the battery life and/or the indicator problems were fixed, but it doesn’t look like that happened either. Personally (and fortunately) on my unit that doesn’t seem to be a problem, but there have been enough complaints here to justify some research into the situation and some tweaking to it called for in an update.

Hopefully, these things have now moved up a step or two on the development team’s ‘to-do’ list. :smiley:

13

So not only has the Normal volume upper-limit been reduced, but there’s now no High option for Europe? Can someone confirm whether this is the case?

For the first time in two years of Sansa ownership, I’m not too keen on installing the latest firmware.

I don’t use WAV, FLAC, OGG or Audible, so those changes I won’t notice.

I don’t often insert an SD card, and never use SlotRadio, and I only use the device in English - those improvements don’t count for me either.

This one, though:

• Volume cannot be changed outside of playback screen

I hadn’t even noticed this problem. Ho Hum.

I have noticed the problems with the FM signal when recording (or doing anything with the Clip+) - it’s as if there’s so much electronics packed into such a small space, that it’s impossible to avoid some interference.

I would dearly love to be able to record radio without getting regular hums and clicks, but that issue hasn’t been solved yet.

Nor have they added lower FM radio volume steps. Or tweaked the battery charge estimate.

There’s nothing in this update that would persuade me to take a chance on losing max volume.

I think I’ll wait for the next release.

14

yes, the high volume option was removed if Europe is selected as the region. I contacted sandisk support and ask why and was told it was done to comply with European law. 

15

I thought the european law was changing to mean that players needed to have a volume limit by default, but that it could be overridden by choice, which would mean the original sansa setup was spot on.  At least it’s easy to work round the limit for sansa players.  Apple have made it basically impossible for any ipod bought in europe after the 5.5G.  If sandisk do go down this route, I won’t be buying another sansa player.

16

Hmmm, a lot of “fixes” which weren’t an issue for me.

The volume limit is a compelling reason for me NOT to upgrade, especially considering others are saying that after it they do not have the higher volume option.  Add to this the new FM recording problem and I wouldn’t touch this upgrade with a bargepole.

I’m also VERY surprised and disappointed to see that the battery level bug hasn’t even been mentioned - this IS an issue for me (and apparently for many others too).

All in all a worthless upgrade for me, but hopefully someone will find it useful.

Nice that Sansa are still supporting and upgrading their firmware though :)  Maybe next time it’ll contain something useful, for me at least…

Brian

17

Nuntius wrote:

" Max volume level is lowered in Normal volume setting to comply with new European Union requirement "

 

And you call that an “enhancement”!!!

 

:cry: 

 

Generally these Updates are used for Bug fixes and slight changes to the way things operate in order to prolong the battery life of the player or to fix whatever the major issues with the player are.  Enhancements should be viewed (at least IMO) as a bonus after the other stuff gets fixed.

Message Edited by Conversionbox on 01-13-2010 05:07 PM

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@conversionbox wrote:

@nuntius wrote:

" Max volume level is lowered in Normal volume setting to comply with new European Union requirement "

 

And you call that an “enhancement”!!!

 

:cry: 

No where is this thread called ENHANCEMENTS. There are 3 Enhancements, and those are listed in the first post. Also you are complaining about a change that is required by EU law? Only makes sense that a company who intends to continue doing business in EU countries should probably meet their requirements.

 

Since, according to the first post, “…lowered volume…” is an “enhacement” I don’t see your point!

19

Nuntius wrote:

@conversionbox wrote:

@nuntius wrote:

" Max volume level is lowered in Normal volume setting to comply with new European Union requirement "

 

And you call that an “enhancement”!!!

 

:cry: 

<–Original Post Edited–>

 

Since, according to the first post, “…lowered volume…” is an “enhacement” I don’t see your point!

My apologies; I mis-read that line. I will edit my Original post. The Second part is the most important part of what I said. I have noticed in the past that many people have expectations of what a firmware update should be as opposed to what it is. Which is that it is a package of Fixes for bugs and improvements to major issues with the players, with enhancements as a bonus. 

So once again I apologize and will make the original post right. 

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I’m glad that they fixed some of the OGG issues in this firmware update, but beyond that, I think it’s very bad that they didn’t acknowledge that gapless is still dysfunctional on the Clip+ and/or fix gapless with this firmware update.  Gapless was what was advertised and is listed as being featured in the user manual.  It’s not like it’s some extra feature that users are asking for that wasn’t ever promised to them.

Message Edited by richter on 01-13-2010 05:07 PM