Sansa Clip+ 2GB Broke, can I still exchange it under warranty?

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

Hi,

So I bought my Sansa Clip + about a week ago from amazon.com. After using it while using the treadmill it suddenly stopped working. I tried all the different methods of reviving it but none of them came through. So I decided maybe I could open it up and see what was wrong myself. It all seemed alright and suddenly 2 of the wires came loose, now I have a opened up sansa clip, with 2 wires from the battery detached. Can I still exchange it? It says I am under warranty, but have I somehow voided the process by opening it up? Hopefully not.

Thanks

2

Unless Amazon has an extremely liberal return policy, you’re out of luck. Opening it voided the warranty.

3

Well, you could try explaining things/returning, and see what happens.  If that fails or otherwise, you could try reattaching the wires yourself, by soldering or using conductive epoxy.

4

Well, you could try explaining things/returning, and see what happens.  If that fails or otherwise, you could try reattaching the wires yourself, by soldering or using conductive epoxy.

  

Perhaps needless-to-say, best to contact the manf. or seller before doing something as drastic as opening a device not meant for user intervention.