Sandisk USB not working in car . Formatted to FT3

My new car does not recognise my new Sandisk USB stick. I have re formatted it but still wont recognise. Any help please Suzuki Ignis

What does the new car’s manual say about the car’s USB requirements as to size and format?

The comu[ter man at the garage formatted it to Fit 3 and other formats to no avail. He brought in another make of USB stick and it worked