Sandisk Security Does Not Accept Password Anynome and also the Registered Computer / User

Hello,

I don’t know why i decide to install the Sandisk Security in a new drive. I just made the Backup of some files, organize, etc.

My User on Main Computer is registered to access the Drive without asking password.

And know it stop working, and so on, the password it put on, is not been accepted anymore.

It always says wrong password.

What should i do to unlock the drive, access back my files, and remove the Sandisk Security forever?

Thank you so much!

Hi @reneefilho,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: