SanDisk SecureAccess V2.0 doesn't see my encyrpted Vault files, i am stuck!

[  I didn’t know there would be something like this, but after i have copied those two files to my desktop, i have deleted the same files that are on my flasdisk(because they were on my desktop already now). The real issue has started by this point.  ]

[[  I want a satisfying answer, not a robotic one.  ]]

Pi pi… pr … pri… I am a robot… I do not discriminate… pri… pi pi…   pi…  pi pi pi pi…
SecureAccsess was designed to work only in UFD… pr… pri… prt… pi… pi…  pi  pi  pi  pi…

[[[  As I am one of your customers, please help me now!  ]]]

Well, since you insist… I’ll bring the human…

:smiley:  Hi Tjrr,

Dear member of SanDisk Community, welcome.

Please, do not grieve, friend:

Remember that, there are two softwares, one for Windows and one for Macs.
And SanDisk SecureAccess Software you must install in the UFD.
Compatibility:
SanDisk SecureAccess software is supported by Windows XP, Windows Vista, Windows 7, Windows 8, and Mac OS 10.5 and up. Use with a Mac requires other software download.

The latest version (April 2014) of SanDiskSecureAccessV2, you can download (free) from here:  

         http://kb.sandisk.com/app/answers/detail/a_id/2399
         http://kb.sandisk.com/app/answers/detail/a_id/2413

1-     Downloads on the UFD, to SanDiskSecureAccessV2_win, (if you have PC).

Beware: If you figure thus: SanDiskSecureAccessV2_win.exe, go T_ools/Folder Options/tab/View/_ and tick: hide file extensions, by the way, you notice, that are also branded the choices: hide files protected, and: do not show hidden files and folders.

2-     Then, you install the program, password, etc. And you will have two files:
2.1-  SanDiskSecureAccessV2_ win , (the application).
2.2-   SanDiskSecureAccess Vault (which is the folder that contains the encrypted files).
2.3-   If you lose or delete to SanDiskSecureAccessV2_win (2.1), there is no problem, as other download, and ready.
2.4-   But if you lose or delete a SanDiskSecureAccess Vault (2.2), missed all content (maybe with Recuva can recover).
2.5-   If you can change the name, the application (2.1).
2.6-   Do not you can change the name, the folder/Vault (2.2), because the name is generated by the application (2.1), and if you change it, the application will not open, and will generate a new Vault.
2.7-   I f you can move on, too, to the application (2.1), a any folder.
2.8-   You can not move the folder/Vault (2.2). You should leave it in the root of the UFD, because that is where the going, “find” the application (2.1).

Beware 2: Always make, backup content, copy the Vault, clone the UFD, etc., and save everything in “safe place”.

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                            

PS:

If you want, a help from friends, “as befits”, then, you have to send a message, “as befits”, Understand?
_ If you want, _ you answer to “time and manner”, then, do not send an imperative and insolent message, _ understand? _

Please, inform yourself before using a program, and makes no mess, and do not blame others for their mistakes.

See this link, which hopefully will serve: 

http://forums.sandisk.com/t5/Mobile-memory-professional-cards/32GB-Class-10-Micro-SD-card-unexpectedly-removed-in-Android/m-p/325924#M3288

And if you think, go to the competition, read this link before: 

http://forums.sandisk.com/t5/Mobile-memory-professional-cards/32GB-Class-10-Micro-SD-card-unexpectedly-removed-in-Android/m-p/326032#M3291

 

(Robot Google, translated)