i have been using SanDisk Cruzer Blade 64 GB with SecureAccess, it was really fine at first when using the program. That was working properly but when there were increased number of files(about 17 GB) in the flashdisk, the program started to working with freezing. It’s really annoying, this program has made my flashdisk like a supermassive black hole. I want my files back but i can’t reach them because they are all encrypted by SecureAccess. I had really important files in that stuff.
Firstly notice that, i didn’t forget my password, it’s a different issue.
I write the thing i did step by step:
1 - When the freezing has had gotten much to me, i have decided to copy those two SecureAccess program files(exe and vault files) to my desktop, to copying my files to my computer from there. (i had done this before and it was ok for that time)
2 - i didn’t know there would be something like this, but after i have copied those two files to my desktop, i have deleted the same files that are on my flasdisk(because they were on my desktop already now). The real issue has started by this point.
3 - After i have deleted SecureAccess.exe and Vault files from my flashdisk, i have returned to the ones that are copied on my desktop. And clicked SecureAccess.exe aaaaaannd…ta-daaaaa!.. The program was resetted spontaneously and i was obliged to set a new password up. So i did that. But when i have entered the SecureAccess safe emblem like before, there were no decrypted files of mine!!!
The Vault folder healthly was there as encrypted, but SanDisk SecureAccess couldn’t read the files in that.
So, all my files were like ‘‘deletedly’’ gone. Does SanDisk have got a solution for this victimization??
Your SecureAccess program is useless, if i had known that i would have run away from that.
As i am one of your customers, please help me now!
I want a satisfying answer, not a robotic one. If there is no solution for this case with SecureAccess, then suggest me a good program to decrypt my files from DAT to their original condition. AND I WILL NEVER EVER USE THIS PROGRAM ONCE MORE, NO MORE!!