Hello RustyPryor,
I have spoke to SanDisk support and your replacement request was authorized only due to a technicality regarding a mistake made by one of the SanDisk customer service agents. You received verbal confirmation from a SanDisk customer service agent that your return was authorized due to the fact that you said your product was brand new in retail packaging and not refurbished. However after further investigation this in fact was not truthful information. Below is a print out of the receipt SanDisk support received. Also below is the product listing from 06/17/09. The product you purchased was refurbished and did not fall under SanDisk warranty. As an exception your replacement was approved. Additionally you state the device was DOA. woot.com’s return policy is 90 days warranty in which you can return the product. Since you were within the first 90 days of purchase you should have returned the product to the place of purchase following their warranty.
See below the proof of purchase information that SanDisk support received and the woot.com 06/17/09 product listing that was found after further investigation. Please note that refurbished products do not carry a SanDisk manufacturers warranty.
Here’s your receipt…
on 6/17/2009, you successfully wooted.
order XXXXXXXXX
You want 3
which each cost |
$14.99 |
for a subtotal of |
$44.97 |
plus shipping |
+ $5.00 |
for a total of |
$49.97 |
Sandisk Clip 2GB MP3 Player
Youordered 1 Sandisk Sansa Clip 2GB MP3 Player. Black
Youordered 1 Sandisk Sansa Clip 2GB MP3 Player. Dark Pink
Youordered 1 Sandisk Sansa Clip 2GB MP3 Player. Light Pink
Link to woot.com listing for Sansa Clip on 06/17/09
Sandisk Clip 2GB MP3 Player, $14.99 + $5 S&H
- Condition: Refurbished
- Product: 1 Sandisk Sansa Clip 2GB MP3 Player
- Color: Dark Pink, Blue, Black, Red, Light Pink
Mad About You
A regular day at the gym… or is it?
“Look at that guy over there.”
“He’s so lame.”
“What is that, a bag full of iPods? Blue, Red, Black… is that Pink? A Pink iPod?”
“It’s not even an iPod. It’s a Sandisk Clip 2GB MP3 Player.”
“2GB? That’s only like ten albums worth of music. Who works out with only ten albums?”
“Yeah. How can a person survive on that? What if he suddenly wants to hear some Belinda Carlisle?”
“Belinda Carlisle?”
“Yeah… because that’s… what a guy like him would listen to. I bet. Not me.”
“Oh, right on. For a second I thought you meant-”
“Hey, I figure he’s got an FM radio on that thing too. Maybe he’s listening to the radio. Or as I call it, Loseradio.”
“Yeah. Listening to Beloser Carloseisle on the built in FM Radio.”
“Hey, lay off.”
“What?”
“Lay off Belinda Carlisle.”
“What? I was just-”
“Just LAY OFF!! OKAY, BRO? BECAUSE SHE SURVIVED A HELL OF A LOT MORE THAN YOU DID! ALL RIGHT? LAY OFF!”
“Hey, hey, calm down, man. I didn’t mean anything. Oh, now that guy’s staring at us.”
“SHE FOUGHT OFF DEMONS, BRO! SHE HAD DEMONS AND SHE FOUGHT THEM OFF. SHE MADE HEAVEN IN A PLACE ON EARTH. YOU CAN’T TAKE THAT AWAY FROM HER, NO MATTER WHAT YOU DO.”
“Everybody’s staring at us now.”
“YOU KNOW WHAT? YOU KNOW WHAT? I’M GLAD! I’M GLAD THEY’RE STARING! HEY, GUY, I WANT THAT PINK SANSA. I DON’T CARE THAT IT’S A REFURB, THAT ONLY MAKES IT BETTER. IT OVERCAME ITS DEMONS TOO. AND THAT’S WHAT LIFE IS ABOUT. NOT ABOUT JUDGEMENT. NOT ABOUT CALLING A TALENTED RECORDING ARTIST STUPID NAMES.”
“Whatever, man, nobody cares. Use the pink iPod-”
“IT’S A SANSA! SANSA SANSA SANSA! WHO’S THE LOSER NOW, HUH? WHO’S THE REAL LOSER NOW?”
“…so what, I need to get somebody else to spot me?”
Warranty: 90 Day Woot Limited Warranty
Features:
- Tiny Wearable MP3 Player with 2GB of storage space
- 1" LCD screen with 4 line display
- 15 hours of playback with internal rechargeable battery
- FM Tuner with 40 Presets
- Voice recording with built-in microphone
- Works with most subscription based music services
- Supports MP3, WMA, Secure WMA, WAV, and Audible file playback
- Play modes: shuffle (track; all), repeat
- Drag and drop file transfer
- Equalizer modes: Rock, Pop, Jazz, Classical, and Custom.
- Dimensions: 2.17" x 1.35" x .65"
- Weight: .92oz
Additional Photos:
- Clipped on to a shirt
- Black Clip
- Black Clip Profile
- Dark Pink Clip
- Dark Pink Clip Profile
- Blue Clip
- Blue Clip Profile
- Red Clip
- Red Clip Profile
- Light Pink Clip
- Light Clip Profile
System Requirements:
- Windows XP SP2 or Vista Operating System
- Windows Media Player 10 or 11
- High-Speed USB 2.0 port required for hi-speed transfer
In the box:
- Sandisk Sansa Clip 2GB MP3 Player
- USB Cable
- Earbuds with Foam Pads
Manual not included, download it here
Forum Admin
slotmonsta
Message Edited by slotmonsta on 08-28-2009 11:36 AM
