Sandisk Portable SSD Has Died 2 months into use on MacBook Pro

Hello, I bought this hard drive from Sandisk on Amazon a couple of months ago. Today, it randomly died on me. It won’t show up on my MacBook in Disk Utility or in the finder window. I have changed cables 3 times, reset my computer, and tried it out on different laptops, and nothing has changed. The SSD won’t make any noise or turn on at all. Sometimes the name will randomly show up on my MacBook after being plugged in for 10 minutes and then it disappears right as I click it. I also tried plugging it into my PC and it recognized that a device was plugged in but it showed up as an error. My MacBook shows nothing at all. Please let me know if you have any ideas as to how I can fix this!

Hi @nickisnotgreen,

Please refer to the instructions mentioned in the below articles:

Title: SSD drive is not detected
For Windows: USB Flash Drive or Memory Card Not Detected in Windows
For Mac: USB Flash Drive or Memory Card Not Detected in macOS

If further assistance is needed, please open a case with our support team at the following:
https://kb.sandisk.com/app/ask

This link doesn’t work
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