Just brand new, opened, and plugged in via cord. I am not able to find it in File Explorer. I’ve looked about but I haven’t found anything particularly helpful. Any advice would be appreciated.
Thank you.
Hi @keith.exe,
To resolve this issue, please follow the instructions from the below-mentioned link:
For Windows: USB Flash Drive or Memory Card Not Detected in Windows
For Mac: USB Flash Drive or Memory Card Not Detected in macOS
If the issue persists, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
Unformated drives don’t show up until the drive management panel is opened and the unformated volume is then partitioned and formated as you choose.
#SanDiskUserRewards
My 500GB Extreme Portable SSD is not working. Seems like its the same problem with the 4TB drives. Will there be any firmware update for these smaller capacity drives?
I already tried doing the instructions on your page, my computer detects the drive, but when I click it it says I need to connect it again, will there be any resolution to these problems? I keep on reading about errors in the Extreme Portable SSDs – extremely disappointed.
I came across a video on YouTube about the firmware update and extract data form the drive. You can check it out here.
First, right-click This PC and select Manage. Next, select Disk Management to check the status of your SanDisk SSD and diagnose why it is not appearing in File Explorer.
For a newly purchased SSD, the most common issue is that it is uninitialized. You must initialize, partition, and format the drive before Windows can detect it, display it in File Explorer, and allow you to store data.
Step 1: In Disk Management, right-click the uninitialized SSD and select Initialize Disk.
Step 2: In the Initialize Disk dialog box, select the correct disk. Choose either MBR or GPT as the partition style, then click OK.
You can also use Disk Management to check if the SSD is offline, missing a drive letter, or showing as unallocated space, and then take the appropriate steps to resolve the issue.
Read this related blog to get more solutions: SSD Not Showing up in Windows 10/11? Follow These Simple Solutions
