Trouble Detecting SanDisk Extreme Portable SSD

I recently acquired a SanDisk Extreme Portable SSD, but I’m encountering an issue where it’s not being detected by any of my devices. I’ve tried different ports and cables, but to no avail.
Through Mcdvoice homepage, customer or participant can give his honest opinion (positive or negative feedback) to improve product quality, service, store quality & norms.
https://mcdvoice.support/ Has anyone else experienced this problem or have any suggestions on how to resolve it? I’d greatly appreciate any insights or troubleshooting steps.

1 Like

Hi @norafateh,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

1 Like

I’ve got the same thing with the 2TB Extreme Sandisk. I went through the WD checklist to no avail. I’ve got a brick with a wire coming out of it as things stand. It’s dead both in my HP Omen and HP Z Book laptop.

I cannot return to the vendor because I bought it for a project that got delayed so the return period ran out. I’m pretty disappointed.

1 Like

Problem solved.

The cable was bad. A new cable and now the drive is recognized and working properly.

1 Like

Facing a similar predicament with my newly acquired SanDisk Extreme Portable SSD, I’ve attempted various troubleshooting steps without success. In my quest for a solution, I came across a helpful giveaway by EaseUS that offers potential fixes for such issues. For others experiencing similar problems, I recommend checking out the EaseUS giveaway, as it might provide valuable tools and insights to resolve SSD detection issues. SanDisk Extreme SSD Failure: Tips to Prevent from Further Damage

1 Like

My 61-1T00 isn’t being recognized ay longer. Laptop says it is plugged into USB, but file drive not recognized, SanDisk Security app doesn’t recognize, I can’t access any backups. Unfortunately the 61-1T00 isn’t one of the disks listed by EaseUS as being affected. Opened a case with Tech Support.

1 Like

Ok thanks for letting me know how you resolved the problem.