Trouble Detecting SanDisk Extreme Portable SSD

Portable SSD Portable | Extreme | Extreme Pro SSD
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I recently acquired a SanDisk Extreme Portable SSD, but I’m encountering an issue where it’s not being detected by any of my devices. I’ve tried different ports and cables, but to no avail.
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https://mcdvoice.support/ Has anyone else experienced this problem or have any suggestions on how to resolve it? I’d greatly appreciate any insights or troubleshooting steps.

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Hi @norafateh,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

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I’ve got the same thing with the 2TB Extreme Sandisk. I went through the WD checklist to no avail. I’ve got a brick with a wire coming out of it as things stand. It’s dead both in my HP Omen and HP Z Book laptop.

I cannot return to the vendor because I bought it for a project that got delayed so the return period ran out. I’m pretty disappointed.

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Problem solved.

The cable was bad. A new cable and now the drive is recognized and working properly.

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My 61-1T00 isn’t being recognized ay longer. Laptop says it is plugged into USB, but file drive not recognized, SanDisk Security app doesn’t recognize, I can’t access any backups. Unfortunately the 61-1T00 isn’t one of the disks listed by EaseUS as being affected. Opened a case with Tech Support.

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Ok thanks for letting me know how you resolved the problem.

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My SSD was plugged into my TV which got shutdown due to electrical outage in my city.
the SSD was not mounting on MAC either.
When I have plugged into a Windows PC, Attached it as D drive using Disk Management
I have tried the following steps to fix the File system:

  1. Open up Command Prompt and ran the following whixh fixed the file system errors
  2. chkdsk /f D:
  3. D drive was then accessible
  4. Ejected the drive from Windows PC and Plugged into MAC
  5. ‘Extreme SSD’ was then acccessible so are the files on the SSD
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Besides checking the hard drive connection, there are some basic solutions you can try. If all else fails, your SSD might have a hardware defect. Consider reaching out to SanDisk customer support for warranty options or a replacement. BTW, it is not recommended to run chkdsk when your SSD is on the verge of failure. This will only make the situation worse.