My SanDisk Extreme V2 1TB External SSD died on me yesterday after less than 5 months of use.
The Macbook flashed an unsafely removed media warning as I was working, and the drive would not mount ever after.
There was no active process using the drive at the time, but it may have been used by a background process.
The SSD is not detectable by any Mac that I have tried connecting it to (i.e. it does not show as a device in the Mac Disk Utility).
It is still detected when connected to a Windows laptop and can be seen in the device manager, but doesn’t show in Windows Explorer or as ‘disk E:’.
The customer support merely suggested requesting a replacement drive, without attempting to look into the details of the issue.
It looks like my case is not the only one of the kind, could anyone have found a solution to this issue?
To resolve this issue, please follow the instructions from the below-mentioned link and let us know if the issue is resolved.
Title: SSD drive is not detected in the system
For Windows: USB Flash Drive or Memory Card Not Detected in Windows
For Mac: USB Flash Drive or Memory Card Not Detected in macOS
Hello, I have the same problem. It works ok, when I turn the USB-C cable around to switch ends - but then the speed is super slow (See this thread: Extremely slow).
It also stoped working/starting doing this after the latest MacOS update to Monterey (Similar report here: Unable to format Extreme Portable SSD V2 on MacOS Monterey)
@Keerti_01 : It is written there that SanDisk is working on it - is this still the case?
Otherwise I need to return it. Thanks.
I appreciate that you have performed the troubleshooting steps.
Please contact the SD Technical Support team for best assistance and troubleshooting:
Hello. I am facing a similar issue. It was working fine the day before but when I tried to use it the next day it is not opening/ showing up on any devices. If you find the solution please kindly reply.
Sometimes the solution to these things is hallucinatory you take out and return or replace a USB port and it works.
Turn off and on the computer or connect it to another computer.
If a conference still does not work, this link has guides or the SANDISK service at https://kb.sandisk.com/app/ask
Hope for you that no data has been deleted for you