I have just activated my Rhapsody To Go Free 60 Day Trial through Best Buy for the Sansa Clip 2GB. I cannot transfer music files to the device. So my question is do I have to “purchase” the songs? If I do click purchase will I be charged even though this is a free trial? Yes, I can hear the songs on my computer but what’s the point if I can’t transfer them to my Sansa? I have used WMP to transfer other songs.
According to the Best Buy site:
Your membership gives you: - Unlimited access to millions of songs
- Customizable non-stop digital music channels
- Instant playlists of your favorite music
The device is authorized. I have read the post at http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=594
When I attempt to transfer songs either downloaded from Rhapsody or those already on my local drive I get the following error message:
“A problem has occured in obtaining the device’s certificate.”
I have followed the help link to the list of instructions at http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=5224 which included reformating the device. No, it did not help.
Your speedy assistance is appreciated.