Are you sure you are loading the right firmware for your e250? under recovery mode there should be file called “Version.sdk”. Open the file using Notepad and check the firmware version.
If the Version is v1.02.xx, you have an e250v.1 Click here for the manual update.
If the Version is v1.02.165, you have the e250 Rhapsody player. Click here for the manual update.
Simply transfer the firmware file to the 16mb format drive. Also create a folder inside the 16mb format drive and rename it to Sansa.fmt (this will do a force format deleting all files). After transferring the firmware file to the 16mb drive and after creating a sansa.fmt folder, disconnect the player.
