hey sandisk community!
great forum going on here!
i got my friend the sansa express 1gb for x-mas but as he plugged it in to his laptop windows couldn’t install the driver (some “inf” file missing).
i tried it on my laptop, same result (both run winxp pro, sp2, wmp 11).
so i chéck out this forum to see how others have solved this issue. i use the method “device manager - update driver” posted elswhere in this forum and the player immediateley gets recognized and initiates into its charging process. so far so good.
BUT: if i connect to my friend’s laptop (and i guess any other computer) it won’t be recognized, nothing works.
of course i’d like to be able to “plug and play” on every computer i choose and not just on the one where i fiddled around under device manager and changed some driver update settings. think of having some documents (pdf or doc) on your sansa and bringing it to a printstation at some shop. you want to just connect the sansa and print your documents. you won’t be able to go to the device manager and change settings (-> administrator).
so how in the world - excuse me for getting emotional - is this supposed to work?!
plug and play i thought.
i couldn’t installt the latest firmware following the sticky thread in this forum (when i hold the volume button and the computer recognizes the sansa under some other name and i make him install the driver he just says that he can’t install the driver, even though i put the mentioned file into c:windows:system32:drivers). so i can’t put the firmware on the sansa.
also, if i go to the sansa homepage and download/install their sansa-update program, the sansa won’t mp3player react either.
so i really don’t know what the deal is with this player. how can i make it function the way sandisk promises: plug and play. just plug it in and winxp will recognize it instantly?
i’d be thankful for any answers,
p.s: i’m seriosly thinking of returning the device and getting it replaced with the same model (because my device just can’t be functioning properly), but if this it how is it shipped then what good will it do if the replaced one functions the same way?