So I was away from my primary computer for a long time, and I’ve come back to it now, and it won’t work with my 1GB Sansa Express. Here is the gist of my problem:
I plug it into the computer, it recognizes it, and then it asks to install the MTP drivers. I do it, and it says it is successful. However, nothing comes up on “My Computer” about a Sansa drive, and nothing comes up in the Device Manager to allow me access to it (with a ! or ? or not). I unplug it and try again, and it does the same thing… Install MTP drivers… Then the device doesn’t function in any practical way.
Any tips? I’ve tried some of the other things about starting it in other modes I found on Google, but nothing seemed to really work or at least I stalled at the Device Manager. The device *works*–it plays, it charges–it just won’t interact with my computer (XP, by the way) or light up when it is plugged in and charging and do all the things it used to do. I used Media Player 10; while I was away somebody installed Media Player 11, but I rolled it back since I consider 11 inferior. I don’t know if that would make a big difference since it worked fine with 10 in the past.
Any advice would be appreciated, and I’m sure I’m not the only one with these problems. This is a nice little device, just a troublesome one to actually make work sometimes.