I’ve got a major problem on my hands. I have a Sandisk Sansa Fuze that I’ve had for about 2-3 years now and just the other day a strange problem occured. When I went to sync my player with my computer, it didn’t register that it was attached. It charges, but the computer doesn’t read it as there.
As stated, this has never happened before and I don’t know what caused this. But as of right now, I can’t add any new music to my Sansa, although it works fine otherwise.
I’ve tried what I believe to be everything. It’s not my computer because my flash drive works fine with the same USB port and I tried plugging in my Sansa to another computer and even with another cord and it still doesn’t work. I even called Sansa’s tech support, which was less than helpful because all of their suggestions were if the computer came up with an error. There is no error message, it just plain doesn’t read it.
I’m at my wit’s end and music is very important to me so the fact that I can’t add new songs or anything else makes me very upset. If anyone can help me out here and tell me something I haven’t tired, I’d really like to see if I can fix this rather than buy a new mp3 player. Thank you so much in advance
On the slim chance that Auto Detect might be doing something weird:
Open Windows Explorer (Computer or My Computer) on your desktop.
Go to Settings/System Settings/USB Mode and switch to MSC. See if the computer detects it.
If not, open Windows Media Player or whatever you were using to sync, go to System Settings again and try MTP mode.
Usually this problem–charging but not recognizing–is due to the cord. There are separate pins for power and for data. But you have tried another cord already.
Sad to say, it is possible that the port on your Fuze is worn out and the data pins are not making the connection they need. That would mean replacing it.
A few months back, I could still find new Fuzes at Toys R Us.
Also, since it’s stll working, you could spend a few bucks for a card reader and get a microSD card (I recently got 16GB for $17. at Amazon). Or if you have some other gadget that lets you drag-and-drop stuff onto a microSD, like a phone or camera, you don’t need a reader.
Then just drag-and-drop your music onto the card directly from the computer. You wouldn’t be synching, but you could stil vary your music all you want.
Ok yea, I tried both of those USB modes and neither work. I think I’ll buy a Micro SD card like you suggested though. Thank you so much for the help!