My partner and I recently bought 2 identical Fuzes (both 4 GB). We also have 2 new (identical) computers. Until yesterday, everything was working fine.
Both computers are running Windows XP, with WMP 11 installed.
As of today:
a) both Fuzes work fine on my computer (I can read either Fuze, in either mode, on either cable, on any USB port).
b) MY Fuze works fine on her computer (it recognized my Fuze and I can use it in either mode, with either cable, on any USB port)
c) her computer will NOT recognize her Fuze in MTP mode no matter using either cable, in any USB port.
Out of desperation, I even went so far as to reformat her Fuze, uninstall and refresh the device driver, reboot, etc etc etc.
I’m completely out of ideas. Why would her computer recognize MY Fuze but not hers, particularly when my computer recognizes both?
I’ve searched throughout the forums and although there appear to be many problems getting a computer to recognize a device, I haven’t found anything that works in this situation.
Can anyone think of anything else for me to try?