My Sansa Fuze works great until I need to plug it into the computer. When I try to plug it in, the screen on the fuze turns white and the computer says a malfunction has occured with the device. To get rid of the white screen, I have to hold the switch for 10-15 seconds. When I turn it back on, the refreshing media screen appears for about 2 minutes. Sometimes it takes as many as 5 minutes to refresh.
I tried the suggestion to turn the fuze off, slide the switch to hold, press the << key and connect to the computer. When I did that, the connected screen comes up, but the computer still does not recognize the fuze.
The fuze is currently in Auto mode, it is fully charged, version V02.03.33A, I have 2702 MB free, using Windows 7 and WMP 11. Thanks!