Newly added folders are not visible in clip + 4 gig

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

Initially about 10 folders of music were added and played to the new player with no problem.

Now, when new folders are drug and dropped to the player, they appear in the Explorer window along will all the other folders, but the new ones do not appear on the music list on the player.

This happened with both a Amazon download and music ripped from a CD.

-l

2

It could be a USB mode issue:

When your player is connected to your computer under USB MSC mode (set under the player’s settings/USB Mode), your computer only sees the files that had been transferred to the player when the player was connected under MSC mode.  Likewise as to MTP mode.  Regardless, all the files show up and are playable on your player, under whatever USB mode setting.

A good reason why some people prefer to set the USB Mode on their player to either MSC or MTP:  on the Auto setting, the player tries to connect under MTP mode but then will fall back to MSC mode if the MTP connection does not work; the result being, you may have a mix of MSC and MTP mode transferred files on your player, making some of them not visible on your computer without switching to the other USB mode. 

Because MSC mode is more universal (playing with a broader range of operating systems, including Linux and on Macs, and without a need for Windows Media Player on the computer), some people prefer MSC mode.  However, note that DRM (digital rights management) files need MTP mode–they will not transfer sufficiently (the DRM license will not transfer) under MSC mode. 

3

I set the player to MSC mode and then the Internal Memory did not show up in Explorer. Instead there was a list of the folders on the player.

-l

=================

When your player is connected to your computer under USB MSC mode (set under the player’s settings/USB Mode), your computer only sees the files that had been transferred to the player when the player was connected under MSC mode.  Likewise as to MTP mode.  Regardless, all the files show up and are playable on your player, under whatever USB mode setting.

4

@lbush wrote:

Initially about 10 folders of music were added and played to the new player with no problem.

 

Now, when new folders are drug and dropped to the player, they appear in the Explorer window along will all the other folders, but the new ones do not appear on the music list on the player.

 

This happened with both a Amazon download and music ripped from a CD.

 

Possibly the player cannot read the ID3 tags of these newer files. Can you find an ‘Unknown’ listing in the Artist list? Are the missing files/folders there?

5

Tapeworm Wrote:

Possibly the player cannot read the ID3 tags of these newer files. Can you find an ‘Unknown’ listing in the Artist list?


Yes, but there are not enough “Unknowns” to account for the missing files.


Are the missing files/folders there?

They show up in Explorer, but not on the player.

-Mike


6

Then you’ve got some tag-editing to do. Download & install MP3Tag and set the Write default (in Tools menu) to ID3v2.3 ISO-8859-1 format. Open up your folders/files in it, delete anything in the Comments field and check to insure there are no strange or foreign characters and the information is correct. Then click the SAVE icon.

You’ll probably want to make these changes with the files on your computer, then copy the corrected files over to the player.

7

@tapeworm wrote:

Then you’ve got some tag-editing to do. Download & install MP3Tag and set the Write default (in Tools menu) to ID3v2.3 ISO-8859-1 format. Open up your folders/files in it, delete anything in the Comments field and check to insure there are no strange or foreign characters and the information is correct. Then click the SAVE icon.

 

Some of the music was purchased through Amazon.

Is it common for them to be selling music with missing or faulty tags?

-mb

8

@lbush wrote:

 

Some of the music was purchased through Amazon.

Is it common for them to be selling music with missing or faulty tags?

 

In a word? Yes. But, it’s not only Amazon, it’s everyone.