Usually when a Sansa ‘hangs’ on the beginning of a song, it’s because there’s something in the ID3tag it’s trying to read, but can’t. Much like a child’s undeveloped brain, when it doesn’t know how to process something, it simply sits there and does nothing. But it keeps getting this information and ‘it does not compute’. Hey, come to think of it, Windows does the same thing! :smileyvery-happy:
This can sometimes cause the more troublesome ‘freezing’ in the ‘refresh database’ initialization too. In my experience, it’s usually foreign or strange characters, text (or anything) in the Comments field of the tag, sometimes ‘bonus’ tracks marked with [*] or [#], and sometimes multiple artists (collaborating on the same track) names separated by a slash mark ( / ).
There is no program that I know of that will ‘test’ ID3tags per say. This is something you will have to get involved with. MP3TAG, a free program mentioned by ytsejam1138 is among the best tag-editing software out there. And it can be set to do many things automatically. I haven’t used it, but I’ve heard “Tag & Rename” is also good. But examining the tags for errors is something only your eyes can do.
The missing folders problem is not the same as the Clip ‘not supporting folders’. I suspect that your folders are still there; you just can’t see them because you’re in the opposite USB mode as described in the previous posts. If you put your music on in MTP mode, then you will only be able to see the folders in that (MTP) mode. Same goes for MSC mode. One mode will not see the folders added in the other mode.
It’s best to pick a mode and stick with it. I prefer MSC. It’s easy & less complicated thatn MTP. It makes your player be seen just as another drive to your computer. Drag & drop from one to the other. No muss; no fuss. Nothing gets on there without you knowing about it. No tempermental Windows Media Player and all it’s little quirks. But you have to figure out for yourself which is better for you.
Another thing to check is whether you have Windows set to ‘show hidden files & folders’.