Empty music folder

Hi guys,

I got sansa clip as a gift from my cousin while he returned from the US(I stay in India).It used to get detected in some PCs and in others it didn’t.So i went through the community forums here and tried to keep the player inhold n pressed the center button n then inserted it to USB of the PC.By doing so i got a new drive called “sansa 350M” n there in it I found EMPTY MUSIC FOLDERS. I can’t understand why this is happening.I’m really getting frustrated as I can’t access my music files on the computer.In some PCs i could directly access those music files by just inserting the player into the USB port without keepin it in the hold position n pressing the centre button.Please find a solution to my problem.It’s of version 01.01.11a. I’d like to know the detailed steps in which i’d have to go about rectifying the problem.

PS- I also downloaded the SandiskUpdaterInstall n it is currently inside the player.I’d also like to know the way in which it’ll get uploaded into the latest version.

Hopin to see a reply soon.Thank You.

hi … im from india too… punjab to b precise… btw ur lucky to get an american firmware. all u need is to update mannuallly

to the newest firmware available… i think the american firmware ver 1.1.11 dosent support mannual switching of USB modes… 

so get the new firmware … then a new option in ur sansa,s menu in settings will appear … from that choose the MTP mode of USB

then all will b fine… drop that automatic updater… jst a resource hog… as far as i think . … but if ur a not the geeky type , then 

its ur best bet. keep it.