New Sansa Fuze problems

MP3 players Sansa Fuze
1

I have a new Sansa Fuze.  When I download music files, it appears that all the music is being downloaded but when I check the Fuze, only about 20 songs appear on the play list.  Also, the few songs that downloaded sound horrible.  How do I fix this? 

2

Before we all try to guess what the problem might be, a little more information would help so we can point you in the right direction.

Is your a computer a PC or a Mac?  What operating system and what service pack or version are you running?

How are you downloading music files to your player?

When you say the “play list,” exactly which list are you referring to?

Are you sure your headphone plug is fully inserted?  It takes more pressure to fully seat the plug that many of us (including me) expected.  If not fully seated, sound quality cuts out or otherwise sounds terrible above about 50% volume.

When you say the sound is “horrible,” what do you mean?  Does it skip, is it distorted, too faint, or what?

3

I downloaded the music files using Windows Media Player 11.0.  I downloaded about 400 songs but only 20 songs appear on the screen of the Fuze.  My computer is PC running windows xp, version 2002, service pack 3.  You were right about the headphone plug seating, i pushed a little harder and it fixed the sound.  My main issue now is still not able to download more than about 20 songs.  I have downloaded an upgrade to the Fuze to no avail.    

4

@helen wrote:

I downloaded the music files using Windows Media Player 11.0.  I downloaded about 400 songs but only 20 songs appear on the screen of the Fuze. 

Are you sure the other 380 songs didn’t transfer? Do you have an ‘Unknown’ category under the ARTISTS, ALBUMS or SONGS listings? Are any of the ‘missing’ songs listed here under this category?

If so, then the songs transferred OK, but you hvae ID3 tag issues. Read about them in the FAQ.

5

In addition to Tapeworm’s good questions, what format were the songs in?  The Fuze supports MP3, WMA, Audible, Protected WMA (DRM), FLAC, and OGG.  Specifically it does not support M4A (AAC) which is the native format used by iTunes.