MP3 Files disappeared...


I updated my firmware about a month ago, and since then, I haven’t been able to access the MP3s on my Fuze from the computer.

 When I go into the folder that my music’s in, it only shows the mp3s I have put on it since the update.

I can access them all from the MP3 player, but not from the computer.

 This is especially difficult when I want to delete a large number of files, and makes it impossible to take them off there again.

 It also means I can’t even play my older music on my computer.

Does anyone have any idea what’s happened and how I can fix it?



The firmware update probably changed the USB setting; it usually does. The files you’ve added since are being transfrerred in a different mode now.

Read this explanation of MTP vs. MSC.

What you’ll probably want to do at this point is to format the player, giving you a clean slate from which to start over and load everything again in whichever mode you determine is best for you and the way you use your player.

Thanks :slight_smile:

I knew it’d be something simple.

Problem solved!