More Newbie Questions

  1. Since all I want to do is drag and drop song files from my pc hard drive to the Clip+ should I set the USB mode to MSC?

  2. When I connect the device to my pc I notice when I add (drag and drop) new songs to the device in Internal Memory> Music folder the previous group that were transfered (dropped) the day before do not appear in the Music folder. Those earlier transfers will display in the device and I can play them - is there a reason why they do not appear in the Music folder when the device is connected to my pc?

I’m sure there is an explanation for my questions somewhere in the manual, but I haven’t come across it yet.

TIA,

Frank

I’d set to USB MSC mode–seems the easiest way to go. Songs transferred in one mode are not seen by your computer when set to the other mode. To correct things, you might want to start over by formatting your Clip (which will erase all your content on it), set to MSC mode, and start anew. If you want to save your content, transfer it to your computer first.

Milkerman,

Thanks for the response. I’m still getting acquainted witht the Clip+ and at age 79+ learning something new is not as easy as it once was.

Noticed that I can no longer just drag and drop music files from my hard drive music folder to the clip as I did on my first transfer , For some reason they appear in the display but won;t play and in order to get them to transfer to the clip and play on it, I have to use the Sync feature in Windows Media Player. What am I not doing correctly?

Frank

Unfortunately, I haven’t the foggiest why drag-and-drop no longer is working … sorry! It’s always worked for me. One question: could the tunes that won’t play be protected by digital rights management? If so, you can’t just drag and drop the tunes to your Clip–the license to play the tunes won’t transfer that way. Instead, you would need to use WMP to transfer the tuens (and their related licenses) to your Clip. Otherwise, you could go to the device manager under Windows and uninstall the Clip, then detach and reattach it, which should cause Windows to re-install it–perhaps that will reset whatever Windows is doing (or not doing)–I’ve seen this recommended before. You also might want to telephone SanDisk about the issue at its free Customer Support/Service number–perhaps they can walk you through a solution. 1-866-SANDISK (726-3475) in the U.S. (other contact info.: http://www.sandisk.com/sandisk-support/contact-us)..) And if you want to tool around a bit, you could do some searching at the SanDisk Knowledgebase for a possible answer: http://kb.sandisk.com/. Maybe something here will help?

Unfortunately, I haven’t the foggiest why drag-and-drop no longer is working … sorry!  It’s always worked for me.

One question: could the tunes that won’t play be protected by digital rights management?  If so, you can’t just drag and drop the tunes to your Clip–the license to play the tunes won’t transfer that way.  Instead, you would need to use WMP to transfer the tunes (and their related licenses) to your Clip.

Otherwise, you could go to the device manager under Windows and uninstall the Clip, then detach and reattach it, which should cause Windows to re-install it–perhaps that will reset whatever Windows is doing (or not doing)–I’ve seen this recommended before.

You also might want to telephone SanDisk about the issue at its free Customer Support/Service number–perhaps they can walk you through a solution. 1-866-SANDISK (726-3475) in the U.S. (other contact info.: http://www.sandisk.com/sandisk-support/contact-us)..) And if you want to tool around a bit, you could do some searching at the SanDisk Knowledgebase for a possible answer: http://kb.sandisk.com/. Maybe something here will help?

Thanks again, Milkerman. I will try your suggestions.

Frank