Just a warning to users I would SuperGlue the clip to the player to make sure it is never lost.
I have attempted to get a replacement clip through Customer Service Request ID 209893 since July 2008.
I was informed as a one time courtesy they were going to send one US postal service first class on July 11.
It never came. I tried again & after many interactions another “one time replacement” was sent on August 27.
It too never came. I called again today and they state they will send me one again on Dec 8.
I confirmed my address for the 3rd straight time. My expectations are not too high.
Its sad. I love the product but the customer service to get a 3 cent clip is extremely disappointing.
Good Luck and SuperGlue your clip