I’m having a problem with my mp3 player. It’s a Sansa m240 1GB. I recently got Vista for my computer, and my mp3 player would keep getting errors when I tried to add music to it, which I wouldn’t get when I had XP. A message popped up saying to format the device, so I clicked yes; it then said that the device couldn’t be formatted. But now my mp3 player shows up as an MTP device (it showed up as sansa before), and I can’t send music to it at all. On the player itself, when I go to the play music area, it says it has no files. Under information, I have m220 version 3.2.8a, 00 mb used and 00 mb available, 2340 songs and 107 recordings. So not only was I not able to add music, but now my mp3 player itself seems to not be working If anyone knows how I can fix this, I’d be very thankful.
No, but I just did. The problem is that I can’t see any folders or anything when I plug in my mp3 player now. Although I did see that I chose the wrong format option (the video chose FAT32, but I thought I was supposed to choose NTFS). But as I mentioned earler, it won’t let me add any music or try to format it correctly, so the videos aren’t really that helpful at this point. I should mention that I tried using the Sansa Firmware updater after this happened, but when it said to connect the mp3 player, it acted like I hadn’t plugged it in. And when I disconnected it, I got a message on my mp3 player “Error! Plz connect UM.” I had also tried to make a recording to see if it would show up when I connected it to the computer, but I just get a message saying “Device is full”. Is there any way I can fix this mess?
I am frustrated to the limit!! I have 21 songs on my m240 but only ONE will give any sound. How do I erase the entire content? I tried online, via my PC. etc…nothing will erase this stuff. In short, I want to start all over again. HELP!!!
Gateway MT6451 Notebook PC with Vista Home Premium. I think the main problem is that I had an error with reformating my mp3 player, so now it’s not recognized as an mp3 player on my computer, so it can’t be reformatted or use the firmware updater.
Edit: It’s now working The main problem was I needed to get into MSC mode to format it, but ever time it turned off it would reset to MTP, which won’t work with Vista (or at least, not mine :P). So what I decided to do was change it to MSC mode, lock it, and leave it on when I connected it to my computer. That left it in MSC, allowing me to format it to FAT. Then it started working and I could add my music So my issue is resolved
If anyone knows how I can fix this, I’d be very thankful.
The main problem was I needed to get into MSC mode to format it, but ever time it turned off it would reset to MTP, which won’t work with Vista (or at least, not mine :P). So what I decided to do was change it to MSC mode, lock it, and leave it on when I connected it to my computer. That left it in MSC, allowing me to format it to FAT. Then it started working and I could add my music 
