Lost photos! 1 folder appears suddenly empty, should be 100's photos

Portable SSD Portable | Extreme | Extreme Pro SSD
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I use the extreme portal ssd card to back up photos. I have a couple of folders which all have a couple of hundred photos in each. Except today, 1 folder is unexpectedly empty showing no data when connected to either macbook or ipad. They are photos of our baby so really want to recover them, is there a way???

Thanks in advance!

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Hi Moran,
Last week I had a similar thing happen with a wedding video I’m editing in Adobe Premiere on my 2019 macbook pro (running Monterey). I edited for a few days, then one day I went to open the project, and the drive appeared to be empty. The drive had been plugged into my computer since I last closed the project. I tried disk util, and same thing. I had just purchased Disk Drill to recover a SD card that had been corrupted mid shoot. I was able to see, and recover the files through their software. I exchanged the drive at Best Buy, and the Geek Squad said that no one had come in with an issue yet with this drive, then asked if I pre-formatted the drive before using. I thought it was plug and play, so I had not. They said to format the new drixe as eX-fat. At first it worked fine, but within a couple of days it did the same thing on the 2nd drive. Ran it through Disk Drill , files still recoverable (thankfully I had everything backed up already). I looked at the disk and volume info and it said i was formated at MS DOS FAT, so i ran a format as exFat and again appeared as MS Dos Fat. Finally another format showed it succeded as ExFat. Going to give it one more go. If it does it again, I’m going to try Samsung. Hope any of this helped

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Sometimes, a device may not recognize files properly due to compatibility issues or file system errors. Connect the SSD card to another computer or a camera supporting external storage. One tool I can recommend is the Stellar Photo Recovery, this tool can easily recover your lost photos in no time and it will help you maintain your album.

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Sometimes, connectivity issues or compatibility problems can make the data appear as empty. Try connecting the SSD card to a different computer or using a different USB port or cable. Then, consider using reliable data recovery software like Tenorshare 4DDiG, Disk Drill, DMDE, or Recuva. These tools are designed to scan storage devices for deleted or lost files, including photos, and can often recover them even if the device shows as empty.

If software doesn’t work, consider professional data recovery services. They have specialized tools and expertise to recover data from damaged or malfunctioning storage devices.

To maximize the chances of recovery, avoid using the SSD card for storing new data until you attempt recovery. Writing new data can overwrite the deleted photos, making them harder or impossible to recover. Hope it helps.

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