Empty Folders


I had no issues with my SSD until today. But I have just realised that some of my folders are emtpy even they should have had lots of photos. Especially the ones taken by my iphone, are disappeared. Has anyone encountered and resolved something like this before? photos are very important. Can you suggest me a solution? I’m using a MacBook Air , but I’ve used windows a few times to transfer files.

Hi @palekwina,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting: