HELP: Files randomly missing from folder

I have new extreme portable drives, and since last week a folder has gone completely empty that a project was in. Probably 2gb of data, (Mac), and when I go to that folder its completely empty. All other folders and data is there still and no, I did not accidentally delete anything. Im freaking out. Any help would be greatly appreciated!!

1 Like

Hi @jamezsounds ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: