I use an Extreme Portal SSD card to store backup copies of my photos. Normally, each of my folders contains a couple of hundred photos. However, today I discovered that one of the folders is completely empty when I connect the SSD card to either my MacBook or iPad. These photos are precious memories of our baby, so I’m desperate to recover them. Is there any way to do this? Thank you in advance for your help! 
11 Likes
Firstly check for the Hidden Files (go to “Finder” > “Preferences” > “Show all filename extensions” and “Show all devices” in the sidebar) or try connecting your SSD card to a different computer or device to see if the folder and its contents show up. Otherwise, you may require a photo recovery tool like Stellar Photo Recovery to recover all your photos from your drive.
8 Likes
I do agree with your approach to troubleshooting the issue. Checking for hidden files and trying the SSD card on a different device can be a logical step without using any other tool.
And yes, if the method doesn’t work out, using any genuine & reliable photo recovery software (like the one you suggested here) seems like a practical solution to explore.
2 Likes
There are several reliable file recovery tools that can help recover lost data from external storage devices, including SSDs, HDDs, USBs, SD cards. SanDisk has provided some recommendations, and you can refer to the following article:
However, recovering data from an SSD is more challenging than from a traditional hard disk drive (HDD). If software options fail, consider hiring a professional data recovery service even they charge a lot for what they do.
If you don’t want to lose those memories, then use the professional software to recover all lost photos. I recommend you use BLR Tools Data Recovery Software, which helps you recover photos, videos, data, files, etc in back to your PC. This application helps recover corrupt, damaged files. You can check the free demo edition of this application to learn more about the software.
I suggest using redundant copies of important data, this way disasters are eliminated
It sounds like the files may have been accidentally deleted or hidden due to corruption or file system errors.
First, avoid saving any new data to the SSD to prevent overwriting the missing photos. Then, consider using free Mac data recovery software to scan the drive. It’s better to run a full scan and check the preview before recovery. I hope you’re able to retrieve those irreplaceable memories!
It can be very upsetting to lose important pictures, but you still have a decent chance of getting them back. Use Softaken Windows Data Recovery Software it’s made to fix problems like these, whether files were deleted, buried, or lost because they were corrupted. It can restore images, movies, documents and more from SSDs, HDDs, USB pen drives and memory cards. You can use the Quick Scan mode to locate files that were deleted recently or you can use the Deep Scan option to scan every partition sector in depth. The software also keeps the original titles of files and folders, so your restored baby images will stay in order. It works with several file systems like exFAT, FAT and NTFS, thus it will work with your Extreme Portable SSD and also it 100% free.
