I have no idea

Ok so I just got the clip today. I install the software and what not. I plugged in the mp3 player and nothing happens. It’s showing that it’s charging which means the computer recognizes that it’s there, right? Well with the Rhapsody crap the software installed there is no indication that it is connected. There’s nothing under sources. When I try to attach a new device it doesn’t give me the clip as an option which leads me to believe it is not compatible. Am I doing something wrong here? Someone please help me.

What OS do you have?

What service pack?

What version of Windows Media player do you have installed?